When phoning large corporations and being put on hold, they play tricks on us to attempt to get us to hang up and forget whatever it is we are calling about. First they play the worst music in the world to annoy us and then they keep interrupting with company messages that as annoying as the music if not worse.
This is what happened to me as I tried to reach Comcast, my new telephone, TV and internet provider. I think if I had wanted to pay a bill, I would gotten right through. This wasn't my case. They sent a "tech" person to the house Friday and almost nothing he installed works. So I called. They gave me the full treatment. After waiting several minutes, I was given a person who listened to my plight and then told me she would transfer me to another person who could help me. Then they put me on hold for half an hour. I refused to give up. I was also working on the computer at the same time. The biggest problem with this is by the time the caller finally talks to a human, the caller is in a terrible mood. This was my case which resulted in a shouting match with the person on the other end of the line as he tried to do anything but promise to send out another tech. I wanted a tech to straighten out the initial mess and wouldn't give in. After several moments of screaming-not talking loudly-and threatening to go to Dish Network, he finally agreed to send another tech. We'll see. A caller just has to out wait and outshout the bastards.